Privacy Policy Introduction
At vs96, privacy is more than a legal obligation — it is a core value we hold firmly. We understand that your personal information is sensitive and valuable. That is why we invest in robust security infrastructure and implement strict internal procedures to ensure your data is always protected.
This Privacy Policy applies to all members who register and use the vs96 platform, including the website, mobile app, and all related services we provide. By continuing to use our platform, you agree to the terms set out in this Privacy Policy.
We encourage you to read this document in full so you have a complete understanding of your rights and how we handle your information. If you have any questions, the vs96 support team is available to assist you at any time.
This Privacy Policy may be updated from time to time. Any material changes will be communicated to members via email or an on-platform notice. Continued use after notification constitutes acceptance of the changes.
Vs96 Data Protection Commitment
256-bit SSL Encryption
All data transmitted between your browser and the vs96 servers is protected with 256-bit SSL encryption, the highest industry standard.
Secure Data Storage
Your personal information is stored on servers protected by multi-layered access controls and round-the-clock security monitoring.
Strict Access Control
Only authorized vs96 staff may access member data, and all access is logged and continuously monitored.
No Data Sales
Vs96 has never sold and will never sell members' personal information to any third party for marketing or commercial purposes.
Right of Access & Rectification
You have the right to access, correct, or request deletion of your personal data at any time through your account panel or our support team.
Regulatory Compliance
The vs96 Privacy Policy is drafted in accordance with international data protection best practices to ensure your privacy rights are always upheld.
Vs96 Full Privacy Policy
1 Information We Collect
Vs96 collects various types of information to enable us to provide quality, secure services that comply with applicable legal requirements. The information we collect falls into two main categories:
Information you provide directly:
- Full name, date of birth, gender, and national ID or passport number.
- Email address, mobile number, and mailing address.
- Bank account details, e-wallet, or other payment methods you use for deposits and withdrawals.
- Identity verification (KYC) documents such as copies of national ID, passport, bank statement, or utility bill.
- Your game preferences and account settings that you have configured yourself.
Information collected automatically:
- IP address, browser type, operating system, and device information used.
- Activity log data such as pages visited, session duration, and in-platform actions.
- Cookie data and similar tracking technologies that help us understand how the platform is used.
- Geolocation data at the country or city level for eligibility verification purposes.
All information collected is used for legitimate purposes and will not be used for any other purpose without your prior consent.
2 Purpose of Information Use
Every piece of information we collect is used for a specific and legitimate purpose. The table below outlines the primary purposes for which your data is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC, fraud prevention | Legal obligation |
| Contact Information | Service communications, account notifications | Contract performance |
| Financial Data | Deposit & withdrawal processing | Contract performance |
| Gaming Data | Platform improvements, gameplay behavior analysis | Legitimate interest |
| Technical Data | Security, fraud detection, analytics | Legitimate interest |
| Cookies & Tracking | User experience, preferences, site performance | Consent |
Vs96 does not use your data to make automated decisions that materially affect your rights without human review. Any significant decisions regarding your account involve review by our team.
3 Sharing Information with Third Parties
Vs96 does not sell, rent, or disclose members' personal information to third parties for commercial purposes. However, there are limited situations where we may share your information:
- Service providers: Technical partners such as payment processors, cloud service providers, and security solution vendors who assist us in operating the platform. All such parties are bound by strict confidentiality agreements.
- Legal requirement: When required by court order, regulatory authority directive, or a legitimate law enforcement agency.
- Fraud prevention: With trusted industry oversight bodies for the purpose of identifying and preventing fraud, money laundering, or other illicit activities.
- Business transfers: In the event of a merger, acquisition, or asset sale, members will be notified in advance.
In all data sharing situations, vs96 ensures adequate safeguards are in place and that recipients are bound by equivalent confidentiality obligations.
4 Cookies and Tracking Technologies
Vs96 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Strictly necessary cookies: These cookies are essential for core platform functions such as login authentication and session security. They cannot be disabled.
- Performance cookies: Helps us understand how members use the platform so we can continuously improve the user experience.
- Functionality cookies: Saves your preferences and settings such as language and display preferences for a smoother experience.
- Analytics cookies: Aggregates information on platform usage patterns for internal analytics purposes.
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect platform functionality.
5 Data Retention Period
Vs96 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
- Active account information is retained for as long as your account remains active, and for a required period following account closure in accordance with legal obligations.
- Financial transaction records are retained for the period required by applicable financial and tax regulations.
- Platform activity logs are retained for a limited period for security and dispute resolution purposes.
- Identity verification (KYC) data is retained in accordance with applicable anti-money laundering legal requirements.
Once the retention period has expired, your data will be securely deleted or anonymized using methods that ensure it cannot be recovered.
6 Your Rights as a Member
As a vs96 member, you have the following rights regarding your personal data. We fully respect these rights and will assist you in exercising them:
Right of AccessRequest a copy of the personal data we hold about you.
Right to RectificationCorrect any inaccurate or outdated information in your account.
Right to ErasureRequest deletion of your data under certain circumstances as provided by law.
Right to ObjectObject to the processing of your data for direct marketing purposes at any time.
Data PortabilityReceive your data in a structured format for transfer to another platform.
Restriction of ProcessingRequest restrictions on the processing of your data in certain circumstances.
To exercise any of the above rights, contact the vs96 customer support team through the available channels on the platform. We will process your request within a reasonable timeframe.
7 Information Security
Vs96 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Key security measures we have implemented include:
- 256-bit SSL encryption for all data transmitted through the platform.
- Role-based access control (RBAC) ensuring only authorized staff can access sensitive data.
- Round-the-clock security monitoring and an intrusion detection system (IDS) operating at all times.
- Regular security testing including penetration testing conducted by independent security experts.
- A clear incident response procedure to ensure any security breaches are addressed promptly and reported to the relevant parties.
- Regular data security training for all staff who handle member data.
While no system can guarantee absolute security, vs96 continuously strives to employ the best available technologies and practices to protect your data.
8 Children's Privacy
The vs96 platform is not intended for individuals under the age of 18. We do not knowingly collect any personal information from children or minors.
Should we find that personal information belonging to a minor has been collected without proper age verification, we will take immediate steps to delete that information and terminate the associated account.
If you have reason to believe that a minor has registered or is using the vs96 platform, please notify our support team immediately.
9 Privacy Policy Amendments
Vs96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Each version will record the effective date at the top of the document.
For material changes, we will provide appropriate notice to members via:
- Email notifications to the address registered in your account.
- A clear notice on the platform's homepage or account dashboard.
- Updated on the date shown in the "Updated" field at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the vs96 customer support team through the following channels:
- Live Chat within the vs96 platform — available at all times.
- Email: [email protected]
- Via the FAQ for privacy-related frequently asked questions.
We are committed to responding to all privacy-related inquiries within a reasonable timeframe and ensuring your concerns are addressed seriously and professionally.
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